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Life is boring Without Delivery Reports!


Being a Ufone user for 5 Years now, I have been kind of addicted to SMS, and have always used there delivery report since the beginning of my cell phone using experience, but now it is kind of getting odd, since Ufone has stopped delivering delivery reports!

Other networks have also followed this stupid trend, and most of the cellular networks are currently not sending the delivery reports! That used to happen on several occassions, like Chand raat, festivals or New Year, but now it has been enforced permanently, which I think is not a good initiative from the company!

I found an E-Mail posted on a blog, in which the writer inquired Ufone service about the delivery report blockage. He got the following reply:

Dear Sir/Madam,
This is with accordance to your mail regarding the SMS delivery reports. We express our sincere regrets for the delayed response and for the inconvenience caused to you. In compliance to the same, we would like to clarify that in order to ensure a high quality SMS sending experience for all our valued customers, automatic SMS Delivery confirmation will not be available. However, as soon as the referred facility is resumed, we would certainly inform our valued subscribers. We are highly indebted for your cooperation in the meanwhile.
Please feel free to contact us on our 24-hour Call Center (333), mail us at P.O Box 3333, Islamabad or register your complaint by visiting our website www.ufone.com, in case you require any further assistance
Thank you for being our valued customer and we look forward to serve you in the future
Yours Sincerely,

Customer Care Operations”

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